TERMS OF SERVICE


1. Purpose of the Agreement

These Terms of Service govern access to and use of the services offered by Integra INTERNET and its e-WEB ecosystem in the United States, including, but not limited to:

– Web development and online stores.
– e-WEB Services: CERO, FINANS, PLUS, SEO, MKT, AUDITOR, GTW.
– Domain and Hosting Services.
– Digital consulting, marketing, support and technological solutions.

By contracting any of our services, the Client fully accepts these Terms.


2. Definitions

Company / Provider: Integrates INTERNET and all brands of the e-WEB ecosystem.
Client: Natural or legal person who contracts services with the Company.
e-WEB: Modular ecosystem of digital services composed of CERO, FINANS, PLUS, SEO, MKT, AUDITOR, GTW.
ZERO: Development without initial cost; activation according to specific economic conditions.
FINANS: Financing and installment payment services.
PLUS: Ongoing maintenance and support.
SEO / MKT / AUDITOR / GTW: Specialized services in positioning, marketing, auditing and traffic generation.
DOMAINS: Registration, renewal, transfer and management of domain names.
HOSTING: Web hosting, email (when applicable), databases and associated resources.
Services: Any service offered by the Company or a combination of the above.


3. Commencement and Scope of Services

3.1 Service Start
The service begins when the Customer:
– Accept the proposal, order or contract.
– Provide the necessary information and access.
– Make the payment or accept the activation model (ZERO, FINANS, etc.).

3.2 Scope of service
The specific scope is defined in the proposal, on the service page, or in the electronically signed contract.

3.3 Changes and extensions
Any work not included in the initial scope is considered an extension and will be quoted separately.

3.4 e-WEB Ecosystem and Modules
Each module of the e-WEB ecosystem has its own operation, duration, scope and conditions.
– CERO develops without initial cost.
– FINANS finances activations and services.
– PLUS maintains and updates.
– SEO optimization.
– MKT drives campaigns and strategies.
– AUDITOR analyzes and detects improvements.
– GTW generates traffic and visibility.


4. SEO, Marketing, Audit and GTW Services

SEO
This includes audits, technical optimization, content optimization, and ongoing monitoring. Specific rankings and concrete results are not guaranteed due to external factors such as algorithms and competition.

MKT
This includes advertising campaigns, content creation, automation, funnels, and marketing strategies. The Company does not guarantee specific leads, sales, or conversions. Advertising investment is the Client's responsibility, unless otherwise agreed.

AUDITOR
It includes a complete audit of the digital system: website, store, campaigns, data tracking, automations, and overall performance. Recommendations are not mandatory, and their implementation is at the client's discretion.

GTW
This includes actions to generate traffic, increase visibility, boost growth, and implement targeted campaigns. Specific revenue results and final metrics are not guaranteed.


5. Domain and Hosting Services

DOMAINS
– The domain is usually registered in the name of the Client.
– Renewals depend on timely payment.
– The Company is not responsible for the loss of a domain due to non-payment or incorrect data provided by the Client.
– Transfers or changes of ownership may generate additional costs.

HOSTING
– Resources are subject to the limits of the contracted plan.
– The Company may suspend service in cases of abuse, malware, excessive resources, or illegal use.
– You can use external infrastructure providers.
– 100% uptime is not guaranteed.
– The included backups provide reasonable security, but do not replace the Client's copies in critical projects.


6. Customer Obligations

The Client agrees to:
– Provide truthful and up-to-date information.
– Provide necessary materials and access.
– Do not use the services for illegal activities according to Florida or federal laws.
– Comply with privacy regulations, email marketing regulations (including CAN-SPAM Act) and specific sector regulations.
– Maintain your own backups when the project requires it.

Delays in deliveries or approvals affect deadlines without liability for the Company.


7. Supplier Obligations

The Company commits to:
– To provide services with professional diligence.
– To reasonably protect the Client's information and access.
– Provide support according to the contracted plan (ZERO, PLUS, etc.).
– Report any incidents that affect the service.


8. Prices, Payments and Billing

Modalities
– ZERO: Development without initial cost; activation billable.
– FINANS: Financing of activations and services, with interest or minimum stays when applicable.
– PLUS: Support and maintenance fees.
– SEO / MKT / AUDITOR / GTW: Rates according to proposal.
– DOMAINS / HOSTING: Annual or periodic fees.

Defaults
– The Company may suspend services until regularization.
– Repeated non-payments may result in permanent cancellation.


9. Intellectual property

Until full payment of the agreed activations or fees, all developments and materials are the property of the Company.

Upon payment, the Client obtains a non-exclusive, worldwide license to use the specific development, except:
– Third-party software (own licenses).
– Templates, themes and plugins subject to restrictions.
– Internal e-WEB methodologies, which remain the intellectual property of the Company.


10. Confidentiality

Both the Client and the Company agree to keep all shared technical, commercial, strategic or sensitive information confidential.
This obligation continues even after the contract ends.


11. Data Protection and Privacy

The Company complies with applicable laws in the United States and the State of Florida.
The Client is responsible for compliance with privacy regarding the data of its own users.
The Client must provide their own legal texts (Privacy Policy, Terms & Conditions, etc.) when the project requires them.


12. Limitation of Liability

The Company will not be liable for:
– Failures of external providers such as APIs, payment gateways, social networks or external infrastructure.
– Loss of data due to actions by the Client or third parties with access to their credentials.
– Indirect, incidental, punitive or consequential damages.
– Customer content or activity on their website or store.

Total liability is limited to the amount paid by the Customer in the 12 months prior to the incident.


13. Duration, Cancellation and Termination

Duration
Each module of the e-WEB ecosystem has a specific duration and permanence.

Cancellation
It must be requested in writing 30 days in advance of the next billing period.
Cancellation does not exempt you from outstanding payments.

Termination by the Company
It may be caused by illegal use, repeated non-payments, or risk to the Company's infrastructure or reputation.


14. Force Majeure, Modifications and Jurisdiction

Overwhelming force
The Company will not be liable for failures due to causes beyond its reasonable control.

Modifications
The Company may update these Terms for legal, technical, or operational reasons. The current version will be published on the website.

Jurisdiction
This agreement is governed by the laws of the State of Florida and applicable federal laws of the United States.
Any dispute will be resolved in the courts of Miami-Dade County, Florida.