Maintenance
KEEPWEB
Your website is always up and running
secure, fast and up-to-date
Supervision, support and technical maintenance for your digital platform.
Maintenance
KEEPWEB
KEEPWEB It is the professional maintenance service for websites and stores created with e-WEB
or activated from ZEROIt activates when the 3-month warranty expires and ensures that your project
Continue to function normally: updates, security, backups, revisions and basic technical support.
The plans KEEPWEB They start from $12/month.
Keep your website alive, secure, and always working.
What is KEEPWEB (and what NOT)
KEEPWEB is official maintenance line for the family e-WEB.
It doesn't design your website, it doesn't redesign it, and it doesn't turn it into something else:
Its mission is to maintain it alive, safe and stable.
KEEPWEB If it is…
- Professional technical maintenance.
- Regular updates to the CMS and plugins.
- Safety and general condition checks.
- Basic backups and incident management.
- Reasonable technical support according to the plan.
KEEPWEB It's not…
- A periodic redesign service (that's a PLUS).
- A service with constantly changing content.
- An unlimited hours package.
- A policy that covers anything that is installed afterward without oversight.
KEEPWEB Maintain your website working well.
PLUS It makes sure your website evolve and change.
how it fits KEEPWEB within e-WEB
Each piece has its role. e-WEB Build your website, ZERO It allows you to watch it without paying initially,
KEEPWEB keeps her alive and PLUS It makes it grow.
ZERO
Development without initial cost.
You see your website working before deciding how to activate it.
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e-WEB
Project closed.
Website or store with a defined scope and clear price (cash or financed).
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KEEPWEB
Technical maintenance.
Maintain your website e-WEB live, safe and up-to-date after the warranty.
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PLUS
Continuous evolution.
Changes, improvements, redesigns and total management on our specialized servers.
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All websites made with e-WEB or activated from ZERO they have 3 months technical warranty.
From there you can choose: keep with KEEPWEB or evolve with PLUS.
3-month warranty included with your e-WEB / ZERO
Every website or store we deliver with e-WEB or we activate from ZERO includes a phase of 3-month technical warranty. KEEPWEB He takes over when that stage ends.
KEEPWEB BASIC · 3-month warranty (included)
- Correction of errors related to the delivered material.
- Essential CMS updates and critical plugins.
- Basic safety review.
- Review of main forms.
- Email support with a reasonable response.
After these 3 months, the website will no longer have technical support unless a plan is purchased. KEEPWEB
(or if the client decides to take the leap to PLUS).
Plans KEEPWEB
Choose the maintenance level according to the role your website plays in your business.
Prices are expressed in USD / month These are guidelines; you can adjust them in your official rate.
| Plan KEEPWEB | Ferquency | Our Approach | What includes | Support | Ideal for |
|---|---|---|---|---|---|
| KEEPWEB BASIC — $12/month | Monthly | Minimum professional standard to prevent it from breaking. | 1 technical review per month · essential updates · basic security review · scheduled backups. | Email (48h) | Small corporate websites that hardly change. |
| KEEPWEB MONTHLY — $19/month | Monthly | Continuous stability with minor adjustments. | Everything BASIC · Full monthly updates of the CMS and plugins · Light database cleaning · 1 small technical intervention/month (≈ 15 min). | Email (24–48h) | Businesses that use the web as an active business card. |
| KEEPWEB WEEKLY — $39/month | Weekly | Regular monitoring for websites that cannot go to sleep. | Everything from MONTHLY · weekly review (forms, links, notices) · Frequent updates for vulnerabilities · Basic monitoring · weekly technical block (≈ 20 min). | Priority (12–24h) | Websites offering services with lead generation or continuous bookings. |
| KEEPWEB DAILY — $79/month | Diary | Daily monitoring for projects that cannot fail. | Everything from WEEKLY · daily availability check · quick review of key pages · Payment gateway monitoring (in stores) · rapid response to critical alerts. | High priority | Online stores with daily sales or websites critical to the business. |
| KEEPWEB ULTRA — $149/month | Personalized | Your “external technical department”. | All DAILY features · regular performance audits · advanced cache and database tuning · proactive recommendations · log review · specific agreements (SLA). | Tailor-made agreement | Large e-commerce sites, advanced portals, or demanding corporate environments. |
KEEPWEB It is contracted per website/project. Prices may vary depending on size and complexity.
or hosting environment. A clear budget is always presented before activating the service.
Complementary Services KEEPWEB
In addition to the plans, KEEPWEB It offers additional services for when you need more than just maintenance:
specific interventions, data loading and catalog management.
Time blocks
Technical time packages for specific tasks outside the scope of your plan:
- 1-hour package: $ 30
- 3-hour package: $ 75
- 5-hour package: $ 110
- 10-hour package: $ 200
Ideal for layout adjustments, specific design modifications,
Correction of errors caused by third parties or minor technical enhancements.
Content management
For customers who do not want to access the control panel:
- Publishing pages or services (from $ 7 /page).
- Publishing blog posts or news (from $ 5 / entrance).
- Content block update (from $ 5 /block).
It can also be offered in the form of monthly packages (X pages or X entries per month)
with a customized flat rate.
E-commerce catalog maintenance
Specific services for online stores:
- Simple product registration: from $ 3 by product.
- Add variable product: from $5 - $7 by product.
- Bulk import: from $30 + $0,30 by product.
- Price updates, stock and category organization (custom packs).
Adaptable to small, medium or large stores through product/month tiers.
KEEPWEB vs PLUS
KEEPWEB and PLUS do not compete: they complement each other.
KEEPWEB It keeps your website healthy; PLUS it makes it grow.
| KEEPWEB | PLUS | |
|---|---|---|
| Main focus | Technical maintenance and stability. | Evolution, changes and redesigns. |
| System updates | ✔ Yes, according to plan. | ✔ Yes, integrated into the service. |
| Content changes and new sections | ❌ Only with packages of hours or extra services. | ✔ Included according to the monthly plan. |
| Website redesign | ❌ No, it would be budgeted as a new project. | ✔ Scheduled every 12–24 months according to plan. |
| commercial approach | "Make sure your website doesn't fail." | "May your website grow and be renewed." |
| For whom it is | Customers who want stability and prevention. | Customers who want to use the web as an active and constantly changing tool. |
Projects can begin with KEEPWEB after the warranty expires and when the website becomes a key channel,
make the leap to PLUS to continuously evolve it.
Do you want to KEEPWEB Who can take care of your website?
Tell us what type of website you have, how important it is to your business, and what level of peace of mind you need.
We recommend the plan KEEPWEB appropriate and, if it makes sense, the combination with PLUS.
YOUR WEBSITE COSTS YOU MORE THAN YOU THINK.
Every time your website has a defect or problem, you're handing customers over to your competitors.
Every time you manage your website or store, you're missing opportunities to grow your business.
We take care of everything for you.
Website maintenance is essential to ensure that your website runs efficiently and smoothly.
Regular website maintenance helps ensure that your site is up-to-date, secure, optimized, and functioning properly.
Services that may be included in website maintenance include:
- Software and security updates:
- Website maintenance includes regularly installing the latest software updates to ensure the website is secure and free of vulnerabilities.
- This includes updating the operating system, web server, database software, and any other software related to the website. Website monitoring and analysis:
- Constant website monitoring helps detect any technical issues before they affect the user experience.
- Website maintenance services should also perform performance analysis and optimization to ensure the website loads quickly and is easy to navigate.
- Content Updates:
- Website maintenance services can help keep your site updated with fresh, relevant content.
- This may include creating new content, updating existing information, and removing outdated content.
- Website maintenance services should provide technical support in case a problem occurs or if the website needs any improvements.
- Search Engine Optimization:
- Website maintenance may also include search engine optimization (SEO) to improve the website's visibility in search results.
- Design and functionality updates:
- Website maintenance services may also include updating the website's design and functionality.
- This may include adding new features and functionality, improving usability and user experience, and optimizing for mobile devices.
- Monitoring and analysis of metrics:
- Website maintenance services can track and analyze metrics to evaluate website performance.
- This includes metrics such as bounce rate, page load time, conversion rate, and website traffic.
- The results of these metrics can be used to identify areas for improvement and optimize website performance.
- Updating plugins and add-ons:
- Websites often use plugins and add-ons to add features and functionality.
- Website maintenance services can update these plugins and add-ons regularly to ensure they are up-to-date and free of vulnerabilities.
- Content management:
- Website maintenance services can also help with website content management.
- This may include publishing and scheduling content, editing and revising existing content, and organizing content into categories and tags for easy user navigation.
In short, website maintenance is essential to ensure that your website runs smoothly and optimally, and maintenance services may include a variety of services to keep your website up-to-date, secure, optimized, and functional.
If you can't find yours, don't worry. Our flexibility in web maintenance allows us to provide new services to guarantee 100% customer satisfaction and any maintenance needs they may require over time.